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Re: Process for Updating/Upgrading Orion Products with Additional Poller and Web

no :-( I have NPM, NTA, IPAM, UDT, NCM, with four additional pollers and Failover installed. Our record time for Upgrading one product (NPM) from 10.5 to 10.6.1 is 105 minutes -- we have decided to...

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Re: Work Time Report

I am trying to do exactly the same thing.  The current way won't allow me to decipher which of my techs is entering time and which are not.  If my service desk takes the call and enters time, then...

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Re: Which interfaces are you monitoring on your switches?

I monitor:a) interfaces that are pointing towards other monitored nodes using LLDPi.e. these (SWQL custom query resource):SELECT n1.ipaddress, LocalPortNumber, RemoteSystemName,...

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Re: Can the SQL server have SAN storage, or do the drives HAVE to be physical?

Do you know where your predecessor may have seen that?  I've never seen anything suggest that SAN attached storage be recommended, just RAID (1+0) levels.  The only recommendation regarding SQL server...

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Re: Web Help Desk stopped working remotely

Grab a copy of tcping Can you tcping port 8081 on that box from another machine?

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Re: To Log Or Not To Log: That Is The Question

Logging...a subject that can be a pain but when troubleshooting is a requirement.  I understand infosec's requirement for logging and I understand SARBOX and various other audit requirements for...

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Re: Do We Need A Medic For Trouble Tickets?

Scripting is good for entry level tier 1 support when they get started, but they need to know the analytics behind what they are asking.  Then they'll be able to move along quicker and correlating...

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Re: Re: Re: Variables in Scripts

There is a way around the /t issue by using an NCM macro. I don't have a UCS to test but sending the commands to a switch gives me the following output (I excluded the 'quit' command):tmshsave /sys ucs...

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Re: Alert based on traffic volume

With the lack of replies, I guess it can't be done. I've raised a feature request for this.http://thwack.solarwinds.com/ideas/3231

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8-hour time difference of uploaded files between server time and local time

Software: Serv-U14.0.1.0 and above:1. On the client machine with Windows7, the time and region of the client machine is as correct as that on the server machine, and the user login via FTP protocol in...

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Re: To Log Or Not To Log: That Is The Question

cahunt In my organization, we have enterprise-class monitoring system that monitors all IT devices, servers, routers, switches, firewalls, VPNs, room temperature, etc. For networking and security...

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Re: Alert Suppression

I agree with this ^^ Suppress in the trigger works well.

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Hello. Let me introduce myself

Hello Everyone, I am new to the Network Operations Center function and I am new to using Orion.   I am a IT professional who worked mostly with Lotus Notes and Blackberry technology. Since the decline...

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Re: Alert based on traffic volume

anything is possible with a custom SQL alert on an interface something like this where interfaceid in (SELECTinterfaceidFROM   (SELECTSum(in_totalbytes)TB,               interfaceid        FROM...

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Re: Recommend Virtualization Manager on LinkedIn for 300 points!

Hi Danielle, are there any plans to offer international shipping in the thwack store? Australians are being left out

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Dashboard widget "subtitle" not showing in Dashboard PDF report?

Hi, is there any way of showing the Dashboard widget "subtitle" field in the Dashboard PDF report?  I have used this text field to explain in further detail what the information that is being...

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Re: Exchange EWS Error

I have the same issue to setup the email (EWS). Are there any bug fixes for this issue?

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Re: How to monitor the polling server is up

Yes, provided the Orion server can access the SQL server, this is precisely what this option is for. It is designed for self monitoring of the system. I also recommend using SAM to monitor your Orion...

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Re: SQL Server Reporting Services in SolarWinds

What is it about SQL Reporting Services that you're trying to monitor?

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Re: Component or Application Details in Email Alerts

What is it that you're seeing in the Orion web interface that tells you the reason why the component is in a given status that you are trying to include as part of the alert email notification?

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