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Re: Network Atlas should come with a warning label!

I don't see that anyone replied to you on this.  I have a huge number of maps for our physical layouts (World -> NA -> Region -> Location Floor Plan -> Closet/Datacenter Floor Plan ->...

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Re: Exchange 2010 Monitoring

It's likely that you're encountering a known issue with Windows Server 2008 R2 where the Remote Registry service leaks memory and ultimately crashes. This issue is documented in the KB articles below...

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How do I manually send a POST without a form for API-call testing?

Is there a way to manually send an HTTP POST without the need of a form? I'm not seeing a right-click option. I would like to monitor our API JVMs by submitting XML POSTs with Image Verification (Image...

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Re: How do I manually send a POST without a form for API-call testing?

Sounds like you're looking for JSON/XML monitoring, which is a feature included in Server & Application Monitor 6.1 (Currently in Beta).

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Re: How do I manually send a POST without a form for API-call testing?

Thanks for the heads up. We currently own SAM and are evaluating WAM for this purpose and for synthetic transactions. In the mean time, is there a workaround we can use in WAM? Would there be any ETA...

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SAM Beta 2 - Personalized views?

I know this has been discussed before in previous forums but now that I am seeing the amazing new way to customize the views in Orion I thought I would bring it up again.  With the ease of being able...

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Re: Component or Application Details in Email Alerts

Thanks aLTeR, the UserDescription variable is helpful but doesn't really explain why the component is in that state. I have to login to Orion web, go to the node, and drill down to find out what has...

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Re: Do We Need A Medic For Trouble Tickets?

I started my post-military career in desk-side support and have steadily moved through the ranks throughout the years. I can agree 110% that the main problem plaguing anyone from Tier II/III is the...

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Re: To Log Or Not To Log: That Is The Question

While I really hate to admit it, one of the most seamless logging situations I have encountered was when a CIO told the entire IT staff of a nationwide company that the security officer had the final...

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Re: To Log Or Not To Log: That Is The Question

Charles Galler Your story once again validates that security folks have their mindset on one hand and the reality is more complicated on the other hand. I'm glad that you could have a health...

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Re: Favorite geek jokes...

So, how many people work at this data center? .... Oh, about half  

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Re: To Log Or Not To Log: That Is The Question

byrona Yes, a plan is absolutely necessary. An awesome plan requires close collaborations between information security group and other IT groups in an organization, but a lot of times there are only...

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Re: To Log Or Not To Log: That Is The Question

Zack Mutchler It was good that that CIO made things straight and everybody understood the expectation. Hopefully the security officer was a humble person you referred to. You are right on spot for the...

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Re: To Log Or Not To Log: That Is The Question

byrona Thank you for sharing the Etsy article! It indeed is interesting!

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Re: Error setting prompt (PS1). Array cannot be null. Parameter name: bytes

With that said, please open a case with support so we can track this issue appropriately. At a minimum we may need you to gather a diagnostic to better troubleshoot the issue. Opening a case with...

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Re: Web Help Desk stopped working remotely

Ok. I assume you're running the 64-bit version of WebHelpDesk then? In whd.conf, what are set for the following parameters:IP_ADDRESSURL_DEFAULT_PORTDEFAULT_PORT Is the Windows Firewall enabled?

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Re: Do We Need A Medic For Trouble Tickets?

In my organization, we set the expectation of the Helpdesk folks that they would have more responsibilities rather than just creating trouble tickets. So, we provided cross-group trainings and...

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Re: Display all computers that do not have a particular program

Unfortunately this type of logic is not possible with Patch Manager because it is impossible to filter on non-existent data. The inventory captures what isInstalled. The best option you can work from...

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Re: Exchange 2010 Monitoring

Looks like this solved the issue. Thanks!

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on 5.7, why is it when I clone a filter, it works but when I create the exact...

I'm new to LEM, but I was trying to create a filter and it was not populating. I figured I had a logic error, so I started from scratch with a basic security alerts filter. Still nothing. Then I cloned...

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