Re: Monitor power supplies...
HelloI tried this but still not getting the output. I copied the above reports and pasted in orion reports and when I try to open the reports, it displays nothing.
View ArticleRe: Monitor power supplies...
Hi, When you add a new OID you must type Snmp OID of power supply name to custom label field (for match power supply name and status). You can find in the following...
View ArticleRe: Will there be a delay in IPmonitor to generate alerts and send emails??
Email alerts are generated like this: 1) any monitor does tests periodically. 2) there is a value (numeric field) indicating the number of monitor fails when alert is triggered. 3) alerts, assigned to...
View ArticleWhat is the support end date for Patch Manager Ver 1.73.221.4
Just wanted to know the support end date for Patch Manager Ver 1.73.221.4, tried searching on thesite, couldn't find any support matrix sheet.
View ArticleRe: UPS seconds on Battery Alert
To help narrow it down, let's take the "Status is not equal to 0" out of the equation. If you set it to "Status is equal to 0" does the alert fire?
View ArticleRe: [Question] Deploying Dameware DRS software (Not client) to IT Staff...
This Knowledge Base article should help. -Craig
View ArticleAdmin account locked and deactiavted
Just upgraded to webhelpdesk 12. The administrator account has locked and been deactiavted as the password was changed and I was not advised.I put in a tech support request but have been advised the...
View ArticleRe: "Exception_Logged" error when trying to create email alert for rule
Were you able to get this figured out? im having the same problem too, and I cant find anything in the logs to know why
View ArticleRe: How to force Windows to always show MRC icon in the system tray
Which icons are displayed in the system tray is ultimately going to be controlled by Windows, but there is a setting for this on the DameWare agent as well. Show Tray Icon:Allows the MRC System Tray...
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Re: Alerting for node reboot where node rebooted between status intervals
Nice, if you have SAM at your disposal We ended up using a combination of warning alerts and the hrsystemuptime OID for monitoring when a server actually reboots. Warning alerts give us a pre-emptive...
View ArticleCertificate checking
We encountered an expired certificate problem recently and our Systems Manager has asked whether we can monitor certificate expirations with SAM. I've found the SSL Certificate Expiration Date Monitor...
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restrict MRC install to VNC connections only
mr Hi there We are wanting to start using Dameware MRC on a existing customer of ours. We are wanting to restrict our V9.01 install to connect via VNC/RDP only, as our customers environment already has...
View ArticleRe: Group Modification Fails
We will be looking into this shortly. Please put in a feature request for the adding an additional Phone field to the groups.
View ArticleRe: Adding Note with Rich Text via Email Button?
We will be looking into this. Thanks for reporting it.
View ArticleRe: Unmanage needs to show who did the action
Agree... You'd think this would be already included. Bumping this thread to show interest (again)
View ArticleInstalled 10.5 now I have website problems in NPM (need help)
Not sure why. I installed 10.5 and now I have website errors all over the place. Here is the error report:
View ArticleRe: Network Sonar Discovery fails
Richard Graham, can you try adding the node via IP instead of by name and see if that makes a difference? Also, I'll be following up with you off line to schedule some time to troubleshoot this issue...
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Re: vCenter connection failing again
I have similar problem as Ballzo with two vCenters. We have (8) vCenters with (6) polling okay. Tried the suggested url https://ipAddressOfvCenter/sdk on all 8 VCs and get the same result on the good...
View ArticleAdditional poller port requirements
Hello, Could someone please verify for me the below is correct in regards to port requirements for an Additional Poller. - Bidirectional communication on TCP port 17777 between the Primary NPM server...
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